FAQ

HOW IT WORKS

Payments

All new LUX purchases are charged right away. If you order your LUX package after 12 pm EST on the 15th of the month, you will be shipped the following month's LUX bag. 

Recurring Billing: Recurring charge orders will begin processing after 12am EDT (UTC-4), on the 22th) of each month

Example

You sign up March 22th. You will be billed right away for an April bag. Your bag will be shipped to you in April.

If you get charged on the 22nd and we have not shipped the following month bag yet don't be alarmed, You did not get charged twice for the same month we are just running behind on gathering up all the goodness going in the bag. 

 

Not Happy?

If you get your FPVLUX bag and are not 110% Satisfied please reach out ASAP! We will make it right!

fpvlux@gmail.com

 

Shipping

All Lux shipments are shipped between 16th and 28th each month

 

Cancel subscription

Don't worry you are not locked in and can cancel anytime even though we wouldn't want you to :( If there is an issue please email us so we can get it taken care of right away! 

To Cancel your subscription please email support@fpvlux.com or log into your account to manage your subscription.